Denmark August 2023
1. Introduction
Welcome to Experts Live Denmark (“we,” “us,” “our,” or “the organization”). We are committed to protecting your privacy and handling your personal information with the utmost care and responsibility. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide us or that we gather during your interactions with our services.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, postal address, phone number.
- User Credentials: Username, password, and other authentication information.
- Usage Data: Information about how you use our services, including log data, device information, and browsing activity.
- Communication Data: Information you provide when contacting us, such as emails, chat messages, or feedback.
3. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: Delivering the services you request and managing your account.
- Communication: Sending you updates, newsletters, and promotional content (you can opt-out anytime).
- Personalization: Tailoring our services and content based on your preferences and usage patterns.
- Legal Compliance: Fulfilling our legal obligations and responding to law enforcement or regulatory requests.
4. Legal Basis for Processing
Our processing of your personal data is based on various legal grounds, including:
- Consent: When you provide explicit consent for specific processing activities.
- Contractual Necessity: When processing is required to fulfill a contract with you.
- Legitimate Interests: When processing is necessary for our legitimate business interests.
5. Data Sharing and Transfers
We may share your personal information with:
- Service Providers: Third-party partners who assist in delivering our services.
- Legal and Regulatory Authorities: When required to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We may transfer your data to countries outside the European Economic Area (EEA), ensuring appropriate safeguards are in place.
6. Your Rights
You have the following rights over your personal data:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of inaccuracies in your data.
- Erasure: Request deletion of your data, subject to legal and contractual obligations.
- Restriction: Request limitation on processing in certain circumstances.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or direct marketing.
7. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [contact email or address].
10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any substantial changes through our website or other communication channels.